The Enterprise Search Center has invited a number of experts to write exclusive articles for us to share with you. We'll be publishing an article every couple of weeks, starting with a piece today called "Principles of Effective Search," by James Robertson.

JAMES ROBERTSON is the managing director of Step Two Designs (www.steptwo.com.au), a leading vendor-neutral intranet and content management consultancy located in Australia.

In PRINCIPLES OF EFFECTIVE SEARCH, Robertson shares highlights from a study he conducted on improving intranet search results.

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